The answers to most questions live below. If yours isn't here, an email gets you a human reply, usually within a day.
The fastest way to reach us is by email. Pick the channel that matches your question — it lets us route you to a reply faster.
App not working as expected, feature questions, feedback.
verseup-support@benlottejnr.org
Access your data, fix something inaccurate, or ask a GDPR / CCPA question.
verseup-privacy@benlottejnr.org
Full-data removal with a 30-day SLA. See the dedicated page for the request form.
Terms questions, DMCA notices, partnerships.
verseup-legal@benlottejnr.org
Response target: 1–2 business days for support emails, 7 days for privacy requests, 30 days for account deletion.
VerseUp is free. There are no ads and no paywall. We may introduce optional paid features in the future; if we do, you'll see it announced in the app first.
At launch, VerseUp supports the King James Version (KJV) and the World English Bible (WEB). Both are in the public domain. We plan to add more translations as licensing allows.
iOS and Android. The app requires iOS 13 or later and Android 7 (API 24) or later.
You earn one streak day for every day you complete at least one exercise. If you miss a day, your streak resets to zero — but a one-time "streak freeze" can save it. Streaks are calculated in your device's local time zone.
Speaking exercises need microphone access. If you denied microphone permission at install, go to your phone's Settings → VerseUp → Microphone and turn it on. The Freestyle feature also needs an active internet connection, since recitation grading runs in the cloud.
No — your learning progress, friends, and leaderboard rank are all tied to your account. We've kept account creation as light as possible: email + password, or one-tap Google / Apple sign-in.
Yes. Open Profile → "Show me on the leaderboard" and turn it off. You'll still see everyone else; they just won't see you.
From the Collections tab, tap "Create" to make your own collection, then add lessons and verses to it. Your custom collection is yours by default; you can flip it to public from the edit sheet so others can search for it.
Email verseup-support@benlottejnr.org with the username and a short description. We review reports within 24 hours and remove content that violates our Terms of Service.
Use the delete-account page. You don't need to be logged in.
Each verse you've learned gets a "sword tier" based on how well you retain it over time. Iron is brand new, Ruby is permanent. The tiers are explained in detail on the homepage.
