Delete your account

What gets deleted

When you delete your account, we permanently remove:

Your account record (email, username, display name, hashed password or social-sign-in identifier)
Your learning progress (verses mastered, retention tiers, streak, XP, exercise attempts)
Collections and lessons you created, including any verses you added
Notification preferences, primary collection, leaderboard visibility, voice settings
Friend connections and friend requests
Push notification tokens registered to your account

This action is permanent

Once your account is deleted, it cannot be recovered. Custom collections you authored will be removed for everyone enrolled in them. Aggregate, anonymized records that no longer identify you (e.g. an XP total that contributed to last month's leaderboard) may remain in our analytics.

How to request deletion

For your protection we ask you to send the request from the email address tied to your account. We verify the sender matches before we touch any data.

Why the email step?

It prevents someone else from deleting your account by knowing your username. Sending from the account email is a one-step proof of ownership that works without requiring you to log in (useful if you've lost access).

Send your request to:

To: verseup-delete@benlottejnr.org

Subject: Account deletion request — VerseUp

Body:
Hello,

Please delete my VerseUp account and all data associated with it.

Username (if known):
Reason (optional):

I confirm this request is made from the email address registered to the account.

Thank you.

Open email app

What happens next

1 · We receive your email

Confirmation that the sender matches the account on file.

2 · Acknowledgement (within 48 hours)

You'll get a reply from us confirming the request is in the queue.

3 · Deletion (within 30 days)

Your account row and all associated learning data is permanently removed from the production database.

4 · Final confirmation

A closing email so you have a paper trail.

Before you go

If you're leaving because of a bug, a missing feature, or something that didn't work for you — we'd genuinely love to hear it. A quick note to verseup-support@benlottejnr.org goes a long way toward making VerseUp better for the next person.

Questions

If you have any questions about the deletion process or any aspect of your data, see our Privacy Policy or write to verseup-privacy@benlottejnr.org.